RestorTech, Inc. is an independently owned and operated, non-franchised, fire- and water-damage restoration business. We work closely with the property insurance industry as a service provider, assisting those who have experienced, in a word, a disaster in their home or business. We can do everything except rebuild your house. Contact us at (703) 204-0401. We’re located in Herndon, VA, and we serve Fairfax County and the surrounding areas including Northern Virginia; Washington, D.C.; and Montgomery County, Maryland.
In 1990 we set up shop in the Merrifield area of Fairfax County, where we stayed for 18 years. At that point we recognized a change in our industry and a subsequent need to have a facility capable of meeting that demand. We purchased a new building in Herndon, Virginia, that was essentially an empty shell, and customized it to our liking.
Structural & Contents Restoration Services
The first phase of our business is helping people evaluate and mitigate damage when disaster strikes. Step one is to send our IICRC-certified technicians (Institute of Inspection Cleaning and Restoration Certification) to your location to provide the following restoration services:
Demolition and removal of burnt or wet materials
Decontamination and deodorization
Rest assured, we will remove all smoke odors from your home before any finishes are put back, which is the key to successful restoration.
Pack-out & Storage
The second phase of our business revolves around pack-outs, or storage, which is the rapidly growing segment of the market that we mentioned above. It complements the restoration services we perform at your home.
A pack-out is the process of removing salvageable, damaged property from a home or business and bringing it to RestorTech to be cleaned, decontaminated, deodorized, repaired, and stored. Our new, state-of-the-art personal property processing facility is where this all occurs. We outfitted it with separate service areas for processing boxed goods, furniture, and textiles. With nearly 25,000-square- feet of floor space and 25-foot-high ceilings, it gives us the capability to utilize containerized storage more efficiently to properly keep each customer’s property isolated.
We encourage our customers to stop by and see how the plant operates and to talk to the people running the various departments. Transparency is key in building trust with our customers. Insurance losses that do not require pack-outs means that we do all of the work right in your home: smoke and odor removal from small fires, furnace malfunctions, structural drying from water damage, mold remediation, and any other form of disastrous event. Customer satisfaction is our No.1 goal. Of course, the implementation of effective restoration procedures is one way to achieve customer satisfaction.
Peace of Mind
At RestorTech we also want to restore your peace of mind. You’ve just experienced something negative in your home, and emotions can be raw. As uninvited guests in your home, as we do our work in a polite, courteous, and respectful manner, we can make this a more pleasant, less painful process for you.
And that also involves being a good listener. At RestorTech, you will be heard, and you will get a response to your questions. We are here to walk through this process with you and will stay until you’re satisfied with the results.
We’ve been in this business long enough to know that a disaster doesn’t get the last word — you do. Let us help you put the pieces of your life back together with our restoration services. Please contact us at (703) 204-0401. See our FAQ pages for more information. Located in Herndon, VA, RestorTech proudly serves Fairfax, Arlington, Loudoun, and Prince William counties, as well as Alexandria, VA, and all nearby areas.