RestorTech, Inc. has been the expert choice for fire and smoke damage restoration in the Northern Virginia area since 1990. Backed by over 30 years of industry experience, we know how to tackle the most difficult and complex fire and smoke losses. Contact us at (703) 204-0401. Located in Herndon, VA, we serve Fairfax County and the surrounding areas.
I’ve had a fire. What do I do next? Or, better yet, what do you do first?
No two fires are identical. Fires vary in severity and produce different fire residues depending on what was burning. For example, smoke from fires involving burnt synthetic materials (plastics) is very different from smoke produced by burning natural materials (wood). Smoke can move within a building from room to room and from one floor level to another, or it can be contained in a single space.
So, to answer your question, there are simply too many variables to answer this question until we make a no-obligation inspection and assessment of the damage. We will custom tailor a restoration plan to meet your needs, and we will do it with the approval of your homeowners insurance company.
What is the best way to clean up after a fire?
Currently, no industry-recognized standard exists to describe a protocol of care when it comes to fire and smoke damage restoration. As such, opinions may vary as to how to approach mitigating the damage and returning the property to a pre-loss condition.
However, the goal is always the same: removal of the fire residues and smoke odors. Our IICRC-certified technicians (Institute of Inspection Cleaning and Restoration Certification) utilize a combination of state-of-the-art products, environmentally responsible technology, and a lot of old-fashioned elbow grease. In a few words, we clean it. We clean the walls, the ceilings, the floors, the furniture, the textiles, the artwork, the “everything” inside your home. Our proven results-driven track record speaks for itself.
Will the smoke smell be gone after the restoration?
One of the biggest concerns we hear from customers is whether there will be a lingering smoke smell after our team is done. The fact is that if the restoration company has done its job right, there should be no lingering odors whatsoever.
Since RestorTech does not perform the reconstruction, we will develop a comprehensive restoration plan that addresses all of the potential places smoke and odor has affected. Our process begins with demolition and ends at the beginning of reconstruction. Before any new materials are installed in your home, there must be no smoke odor present, and there won’t be, because reconstruction won’t proceed until you have verified it is odor-free. It doesn’t matter if we can’t smell smoke. What matters is, if you smell smoke.
Why doesn’t my insurance company just replace everything?
Your insurance policy is a contract between you, the property owner, and the insurance provider. Typical homeowners’ policies state that the insurance company owes to “repair or replace, whichever is less costly.”
Will you be able to work with my insurance adjuster if he/she doesn’t know RestorTech?
Yes, most insurance companies use an estimating software program called Xactimate, as do most restoration contractors. What that means is that we are both working off the same price list for services.
What often varies between the adjuster and the service provider is the damage assessment or scope of repair. We like to think we can get an agreement on the scope of repairs with any adjuster; after all, we are asking them to pay for the costs of our service. Being a materially interested party, they will have a say in how the damage is assessed and interpreted, even to the point of writing their own restoration estimate in some situations.
We are working for you and will represent your interests to make sure the loss is addressed accurately in order to achieve our goal: to return the property to pre-loss condition without a lingering smoke smell.
Why Choose Us?
Family-owned business with local service, not a franchise.
IICRC-certified technicians and members of RIA.
Quick response time within hours, free consultation, and quick turnaround.
Emergency 24/7 answering service.
Established business serving since 1990.
Experienced in fuel oil spills, skunk odor, vandalism, and damage from fallen trees.
When searching for a fire- and smoke-damage restoration company in Northern Virginia, your search ends with RestorTech. We are a family-owned company and will respond quickly to your request for help. We will do everything to ensure you have a hassle-free, seamless transition back to a clean and safe home. Please contact us at (703) 204-0401. See our about us and FAQ pages for more information. Located in Herndon, VA, RestorTech proudly serves Fairfax, Arlington, Loudoun, and Prince William counties, as well as Alexandria, VA, and all nearby areas.