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It’s What You Don’t See that You Should be Concerned With… The Scenario You’ve had a fire and filed a claim with your homeowner’s insurance company. Your insurance company sent out a claims handler (adjuster) to inspect the damage and verify coverage. That should be the extent of the insurance company involvement, other than issue…

In late February, we were brought in to restore a town home in Fairfax that had an accidental fire in the kitchen. Even though the fire was not a cooking-related event, kitchens often contain an ample supply of fuel. These combustible items, such as wooden wall cabinets and drawers, and a large quantity of plastics…

What Causes Mold Growth? Damage from fire and smoke losses vary in intensity and distribution depending on four factors that are required for combustion to occur: The amount of available oxygen Heat Fuel A chain reaction Remove one of those factors and combustion will cease. Provided there are sufficient quantities of those four factors, combustion…

Black Soot Deposition (BSD) and Furnace Puff Backs The idiom stating “where there’s smoke there’s fire” is really describing that when a group of people who suspect someone has done something wrong, there is likely good reason to believe them. The same goes in fire damage restoration; if you see smoke, there is good reason…

In our line of work customers often have parting words after we have helped them restore their home and household goods; “you guys were great and I hope I never have to see you again”. Which, on the surface, sounds rather blunt and hurtful. Once you realize what they are really trying to say is…