At RestorTech, Inc., we have provided water damage restoration services in Northern Virginia since 1990. Certified to do restorations, we specialize in the safe recovery of your personal and household goods after water damage. Contact us at (703) 204-0401. Located in Herndon, VA, we serve Fairfax County and the surrounding areas. For more information, see our FAQ and about us pages.
My home just experienced water damage. What should I do?
First, try to determine how the water damage happened.
Next, contact your homeowners’ insurance company to see if the event is covered under your policy provisions. They will determine if this is a covered loss. Your top priority is to get the water cleaned up and your house dry.
What they say to you may influence your next move:
They may say that you will be assigned a representative (claims adjuster), who will contact you and give you direction on what to do next.
They may give you several names of companies that they have a good relationship with and suggest you select one.
They may refer you to a mitigation contractor who has agreed to provide services as part of a managed vendor repair program.
They may tell you to find one on your own.
The most important thing is to find a reputable company that is willing to work with your insurer.
24/7 Water Damage Response
We know that speed and action is essential to ensure a proper water-damage restoration, which is why we have a 24/7 team ready to help when needed.
Once you’ve made your initial call to your insurance company, you simply need to contact us, and we will dispatch our water damage experts to your premises immediately to begin stabilizing the situation and assessing the damage using our state-of-the-art equipment.
If damage from contaminated water occurred, this will also require our technicians to carry out special processes following protocols laid out by the IICRC. These processes are essential for the safety of the property owners. In this situation, all household pieces and personal items must be sanitized and cleared from any risk of contamination.
Water Damage Needs a Fast Response
Remember, materials that have been wet for more than 24 hours may begin to breed bacteria, so time is of the essence. In our industry, credentialing is obtained through the Institute of Inspection Cleaning and Restoration Certification (IICRC). We use only IICRC-certified technicians and adhere to the principles outlined in the ANSI/IICRCS500 Standard for Professional Water Damage Restoration.
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Your Personal Items
RestorTech offers on-premises drying facilities where your general items of personal property can be dried out, cleaned, and returned to you. Such items can include things like:
Clothes
Furniture
Electronics
Artwork
Toys
Books
Papers etc.
In the situation where items cannot be dried in the house, we offer pack-out storage services. Be sure to also explore our contents restoration service.
Structural Damage Process
In a water damage crisis, the drywall and wood framing around your house will absorb moisture and begin breeding bacteria very quickly. For this reason, it is often necessary to remove these and other structural components to ensure proper drying. RestorTech is licensed to perform minor structural repairs up to $7,500.
For more severe repairs, we have a very reliable list of specialty experts within our network of allied specialists that we can recommend to you. RestorTech takes our responsibility to our customers very seriously, so when it comes to referring third-party vendors, we make sure that they are people that we use and trust ourselves.
Why Choose Us?
Family-owned business with local service, not a franchise.
IICRC-certified technicians and members of RIA.
Quick response time within hours, free consultation, and quick turnaround.
Emergency 24/7 answering service.
Established business serving since 1990.
Experienced in fuel oil spills, skunk odor, vandalism, and damage from fallen trees.
RestorTech also offers mold remediation, fire and smoke mitigation, soda blasting and other associated property damage services for both personal and commercial properties. Contact us at (703) 204-0401. Located in Herndon, VA, RestorTech proudly serves Fairfax, Arlington, Loudoun, and Prince William counties, as well as Alexandria, VA, and all nearby areas.